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Janitorial Duties for Members at Fraser Health: New Westminster Mental Health - BCGEU

The Union has become aware that during the pandemic the Employer has been asking administrative staff to participate in cleaning of washroom areas including toilet seats, faucets, sinks and sanitary disposal containers.  The Employer has advised the Union that they are not requiring employees to perform this work but are asking employees to volunteer. While we understand the Employer wishes to have additional cleaning throughout the day these tasks should be completed by janitorial staff.
Performing janitorial duties is not within the scope of administrative staffs’ job descriptions nor is it something staff have been trained to perform safely.  Cleaning of these areas can constitute a risk to the health and safety of members who are not adequately trained and as such we are advising you that you should not volunteer to perform janitorial duties. 
If these tasks are assigned to you, you have the right to refuse unsafe work:
Right to Refuse Unsafe Work
All workers in our province are entitled to exercise their four basic rights when it comes to Occupational Health and Safety in the workplace. BCGEU members all need to be aware of their rights when performing the tasks and duties of their occupation. Knowing these rights, and exercising them, allows you to work in the safest work environment possible.
These four basic rights are:

  1. Right to Know about workplace hazards
  2. Right to Participate in the OHS program
  3. Right to Refuse Unsafe Work
  4. Right to No Discrimination when exercising one of the other rights

The right to refuse unsafe work is a legislative right that we all have as workers. The right comes from the Occupational Health and Safety regulation, section 3.12. Here is the regulation:
3.12 Procedure for Refusal of Unsafe Work
(1)         A person must not carry out or cause to be carried out any work process or operate or cause to be operated any tool, appliance or equipment if that person has reasonable cause to believe that to do so would create an undue hazard to the health and safety of any person.
(2)         A worker who refuses to carry out a work process or operate a tool, appliance or equipment pursuant to subsection (1) must immediately report the circumstances of the unsafe condition to his or her supervisor or employer.
(3)         A supervisor or employer receiving a report made under subsection (2) must immediately investigate the matter and

(a)    ensure that any unsafe condition is remedied without delay, or
(b)    if in his or her opinion the report is not valid, must so inform the person who made the report.

(4)         If the procedure under subsection (3) does not resolve the matter and the worker continues to refuse to carry out the work process or operate the tool, appliance or equipment, the supervisor or employer must investigate the matter in the presence of the worker who made the report and in the presence of

(a)    a worker member of the joint committee,
(b)    a worker who is selected by a trade union representing the worker, or
(c)    if there is no joint committee or the worker is not represented by a trade union, any other reasonably available worker selected by the worker.

(5)         If the investigation under subsection (4) does not resolve the matter and the worker continues to refuse to carry out the work process or operate the tool, appliance or equipment, both the supervisor, or the employer, and the worker must immediately notify an officer, who must investigate the matter without undue delay and issue whatever orders are deemed necessary.
The regulation above gives the worker a legislative responsibility and requirement to refuse unsafe work.
Step 1: The worker needs to immediately report to their supervisor that they have stopped work and the reasons why they believe the job or task is unsafe.
The supervisor needs to investigate into the matter and deem a decision. "The work is unsafe, let's stop work" or assign you to alternate duties until we can eliminate or minimize the hazards" or "the work is deemed to be safe, please go back to work."
If the worker is at the worksite when the report is made, the worker should stay at the worksite while the investigation is being conducted. The worker then has had their concern investigated. If the supervisor has dealt with the concerns to the approval of the worker than the worker can go back to doing the job or task that was deemed unsafe. If the worker is not satisfied with the supervisor's decision they would continue on with the process.
Step 2: The worker is not satisfied with the supervisor's decision and now can ask for a member of the OHS committee to attend and assist with the investigation into unsafe work. If no committee member is available then the worker can select any other reasonable worker with knowledge of the job being refused. The worker, supervisor and the committee member go through the investigation process again, and we have two solutions again. "The work is safe, go back to work" or "The work is unsafe, let's make this safe before we continue." Additionally, in the health authorities, a worker has the option to refer the matter to the Director of OHS for an expedited review and response. If the worker is still not satisfied with the results of the investigation, we go to the Step 3.
Step 3: The supervisor and the worker must notify WCB. WCB will then assign an officer to this file and the officer must investigate without undue delay and issue their findings after an investigation. WCB deems the work to be unsafe and the work task or specific job stops until the work can be made safe. If WCB deems the work to be safe, the worker must go back to work. There is an appeal process that can be started, however the worker must comply with the investigation of the board officer.
If you as a worker are exercising this right in your workplace, please keep your local chair, staff rep, and the BCGEU OHS department informed. These resources and staff can assist you with your concerns and support you through what can be a tough process.
Remember that the right to refuse unsafe work is a legislative right that all workers have in the province of B.C. If you have any questions in regards to your health and safety rights please contact your Component Executive or email Occupational Health and Safety Department Staff representative at BCGEU at OHS@BCGEU.CA

In solidarity,
Nicki Pearson
Staff Representative

Download PDF of notice here